Question: Can You Return Zara Items Bought Abroad?

The Customer Service from only handles returns from items that are purchased through the online Store.

Items bought in Zara stores can only be returned in stores in the same country.

This because different countries have different price levels.

You may also send us an email to

Can you return Zara items bought in another country?

You have 30 days from the shipping date to return your purchase from FREE OF CHARGE. Take your order and receipt to any Zara store in the same country/region in which you made the purchase.

How do I return something I bought online from Zara?

If you decide to request an exchange from, access your order and select the item you wish to return and the size you would like to exchange it for. To return your original item, please consult our FREE OF CHARGE options in the section RETURNS.

What is Zara’s online return policy?

Any unworn item can be returned within 30 days either online or in-store. Returning in a Zara store is as simple as bringing the item in, along with a receipt and payment method. Online returns require you to request an exchange or return online, after which you drop the product an an Australia Post office.

Can you return items to Zara without receipt?

Puerto Rico) or only. We do not accept returns without a receipt, however, as gesture of good will, we will allow an even exchange (of the same item) for a different size or color, if available for sale, at the store only.

Can you return H&M in another country?

Hi, I work for H&M in London and YES, you can return garments that you bought abroad. As long as you present the original receipt and you return the clothes within 28 days from the date of purchase and in resaleable conditions.

Does Zara exchange after 30 days?

1) Act Fast — Within 30 Days

You must return an item within 30 days after a purchase or after receiving an email with shipment confirmation. If you go over 30 days Zara reserves the right to deny your return — and the store can also reject your request if your item is visibly damaged or not in good condition.

Does Zara charge for return shipping?

You have 30 days from the shipping date to exchange your purchase for FREE.

Do Zara deliver on Saturdays?

Choosing this option all orders placed between Monday to Saturday will be delivered at a specific date and time chosen by you. Not available for orders containing Zara Home items.

Does Zara ship from store?

Zara Now Offering Online Shipping From Stores. Zara is now enabling its stores to ship online purchases in an effort to boost sales of full-priced items. According to the Wall Street Journal, the service will be available in around 2,000 stores in 48 countries, including the U.S.