The easiest way to cancel your Pretty Little Thing order is to call the customer care team.
You can call the team on 0844 257 1025.
Once you’re on the phone to the team you need to explain that you would like to cancel your order.
Does pretty little thing do refunds?
Returning via label means your return will take longer to reach us and your refund could take up to 30 days to be issued. Any returns must be made at your own cost however you must obtain you proof of postage until you have received your refund, just in case your order is lost on its way back to PrettyLittleThing.
How do I contact pretty little thing?
Our VAT number is 100 5694 47. Our email address is: firstname.lastname@example.org.
- After placing an order, you will receive an e-mail from us acknowledging that We have received your order.
- We will not process your order until payment has been received in full in accordance with the provisions of clause 7.
How do I cancel an order with next?
Can I change or cancel my order. You may change or cancel delayed items from your order. To change or cancel your delayed items please contact our Customer Service team on 023 483 6666, 24 hours, 7 days a week. All available items will be sent out immediately.
How long do you have to return pretty little thing?